General Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the services provided by Heel Aura. By using our services, you agree to comply with these terms.

2. Product Information

We make every effort to ensure that the information about our products, including descriptions and pricing, is accurate and up to date. However, we cannot guarantee that all information is error-free, and we reserve the right to correct any errors or inaccuracies.

3. Ordering and Payment

By placing an order with Heel Aura, you agree to provide accurate and complete information about yourself, including billing and shipping details. Payment is required at the time of purchase, and we accept major credit cards and PayPal.

4. Shipping and Delivery

We strive to process and ship orders in a timely manner. However, shipping times may vary depending on your location and the availability of products. We are not responsible for any delays or issues caused by shipping carriers.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase from Heel Aura. If you are not happy with your order for any reason, please contact us within 14 days of receiving your order to arrange for a return or exchange.

6. Intellectual Property

All content on the Heel Aura website, including images, text, and logos, is the intellectual property of Heel Aura and may not be used or reproduced without permission.

7. Limitation of Liability

Heel Aura and its affiliates are not liable for any damages or losses arising from your use of our products or services. This includes but is not limited to direct, indirect, incidental, or consequential damages.

8. Indemnification

You agree to indemnify and hold harmless Heel Aura, its directors, employees, and affiliates from any claims, damages, or losses arising from your use of our products or services or your violation of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes arising from your use of Heel Aura services will be resolved in the courts of Canada.

10. Amendments

Heel Aura reserves the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions periodically for updates.

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].